Terms of Service

Last updated: 9 November 2026. These Terms explain how Giftalino works and the rules that apply when you use the platform.

1. The service

Giftalino provides digital 3D collectibles, gifting experiences, personal collections, public Showcases and one-for-one collectible trades. Features may change as the service develops. Access to a feature does not guarantee its permanent availability.

2. Accounts and eligibility

You must provide accurate account details, keep your login credentials secure and use the service lawfully. You are responsible for activity under your account. We may restrict accounts involved in fraud, abuse, unauthorized access or violations of these terms. If you are under the age of majority where you live, you may use Giftalino only with the permission and supervision required by applicable law.

3. Digital collectibles and editions

A collectible is a digital item usable within Giftalino. Each minted instance belongs to an edition and may have a unique serial number. Edition supply is capped; permanently burned instances do not restore minting capacity. Collectibles do not convey ownership of the underlying artwork, intellectual-property rights or a financial interest in Giftalino.

4. Gifts and claims

Senders can share eligible gifts through a private link or QR code. Recipients can view a gift presentation without an account but must register or sign in to claim and keep the item. The standard claim period is 10 days. An unclaimed paid gift returns to the purchaser’s collection after the 10-day claim period. An unclaimed gift sent from an existing owned instance returns to its sender. Unclaimed free gifts are permanently burned. A gift is not considered claimed until the recipient completes the claim process.

5. Free gifts

Eligible registered accounts may send up to three free gifts per calendar month and one per day, subject to edition availability and anti-abuse controls. We may investigate automated, duplicate or fraudulent activity.

6. Collections and Showcases

You may display owned collectibles in your collection and select up to five distinct eligible instances for a public interactive Showcase. Public collection pages may be viewed and shared by others. We may remove content that infringes rights or violates the service rules.

7. Trades

Trades are voluntary one-for-one exchanges of eligible owned collectible instances. Offers may be accepted, declined, cancelled or countered according to the available controls. When an exchange completes, ownership transfers to the other participant. Review the offered and requested items carefully before accepting. Trades are not cash transactions.

8. Payments and refunds

Where purchases are available, prices are displayed in euros and payments are processed through PayPal. The total price and relevant purchase details are shown before you confirm payment. Purchases provide access to digital collectibles within Giftalino, subject to availability and the terms presented at checkout. Refunds and withdrawal rights depend on applicable consumer law and the circumstances of the purchase, including any valid consent to immediate supply of digital content. Nothing in these Terms limits rights that cannot lawfully be excluded. For payment or refund questions, contact [email protected] ([email protected]).

9. No financial redemption

Giftalino collectibles are intended for gifting, collecting and platform interactions. They cannot be redeemed for cash or cryptocurrency through Giftalino. They are not offered as investments or as a promise of future value.

10. Acceptable use

Do not attempt to bypass edition caps, manipulate ownership, exploit bugs, access other accounts, distribute malicious content, spam recipients or interfere with platform security. Report suspected vulnerabilities through our Contact page rather than exploiting them.

11. Availability and liability

We aim to keep the service available and reliable, but maintenance, outages and technical faults can occur. Any limitation of liability will apply only to the extent permitted by law and will not exclude rights that cannot legally be excluded.

12. Privacy, changes and contact

Personal information is handled as described in our Privacy Policy. We may revise these terms with appropriate notice. For questions or complaints, email [email protected] ([email protected]). Any dispute will be handled in accordance with applicable law, including mandatory consumer protections.